LysanderSpooner the mods will have nothing to do with your resolution, your plea will be with Silk Road himself. I am almost certain there will be no 100% refund, present your case with tracking info photos and all the info you can possibly think of also link this thread to the Plea in the resolution section.Don't hesitant to change anything at any moment or to add stuff to your plea. Your proof of postage will allow you at least 50% of this resolution. If you guys don't come to a resolution i'm not sure if either of you will be getting any of the btc, it's Silk Road's call.